• General Information

  Velora Diamonds operates an online platform specializing in fine jewelry and luxury accessories. All content, features, and services provided on our website are subject to these Terms and apply to all users, including visitors, customers, and those who engage with our services in any way.

• Product Availability

  All jewelry pieces displayed on our website are subject to availability. While we strive to ensure accurate and up-to-date product information, Velora Diamonds cannot guarantee the availability of all items at the time of your order. We reserve the right to discontinue or modify any product without prior notice.

• Returns and Exchanges

  Your satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or exchange within 14 days of delivery. To qualify, items must be unused, undamaged, and in their original packaging. Please note that custom-made jewelry or sale items may not be eligible for return or exchange. For more details, please refer to our Returns and Exchanges page.

• Intellectual Property

  All content on the Velora Diamonds website, including logos, product images, text, graphics, and other materials, is the property of Velora Diamonds or its licensors. Reproduction, distribution, or unauthorized use of any content is strictly prohibited without prior written consent.

• Limitation of Liability

  Velora Diamonds shall not be held liable for any damages resulting from the use or inability to use our website, including direct, indirect, incidental, or consequential damages. While we aim to provide an uninterrupted and accurate user experience, we do not guarantee the website's availability or functionality at all times.

• Governing Law

  These Terms are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms will be resolved in the courts of India, and by using our services, you consent to their exclusive jurisdiction.

• Amendments

  Velora Diamonds reserves the right to modify or update these Terms and Conditions at any time. Any updates will be posted on this page with the revised effective date. Continued use of our website after changes are implemented constitutes your acceptance of the updated Terms.

• Contact Us

  If you have any questions or concerns regarding these Terms and Conditions, please reach out to us at [email protected]. We are here to assist you.